"Greater engagement and customisation capabilities than ever before."
Previously the EMC had relied on platforms like WordPress to build custom branded pages for livestream events, but this legacy system was manually time-consuming — creating more problems than it solved.
With scalability a key concern, the EMC approached Kablamo to develop a customer-facing platform that would allow their customers to login, create and customise their event pages and livestream feeds.
The challenge
With customers who are large organisations operating in industries as diverse as technology, launch and activation, education and government sectors, we needed an agile approach and a broad spectrum of understanding to create a solution for this market-leading platform.
The platform needed to be scalable, fast, and integrate seamlessly with live streaming services.
The approach
A serverless platform enabling customers to create and customise their own event pages.
Starting with the discovery phase, we clarified the key design and technology specs that would underpin the platform's development, focusing on delivering maximum high-value features in the shortest period of time.
The technology approach included:
- React app hosted in S3 and fronted by AWS CloudFront
- API Gateway endpoints backed by AWS Lambda functions
- Vimeo live stream API integration for RTMP stream keys and embedded chat
- Serverless architecture for scalability and cost efficiency
Results
Despite its fast-paced nature, both teams communicated effectively and overcame challenges as committed project partners.
Looking forward
Today, the platform is providing live stream customers with greater engagement and customisation capabilities than they have ever had access to. The EMC is now well positioned in an increasingly competitive space and better equipped to scale and meet the demands of its rapidly growing customer base.
Kablamo continues to provide ongoing operational and development support through Product Care services.
