"For the first time in Vodafone's history, there was no downtime during a production release, and no priority issues identified."
Kablamo partnered with Vodafone (now TPG) to lead the delivery of their new online shop as part of the Digital First programme, transforming the customer experience.
Working within a multi-vendor, 100+ person team, we embedded agile best practices and enabled Vodafone to confidently release multiple times per day for the first time in its history.
The challenge
Vodafone needed a modern digital shopfront that could handle peak sales traffic, including the high-demand Christmas season, with zero downtime. The existing platform couldn't support the release velocity or reliability required for a competitive telecommunications market.
The approach
A scalable, serverless architecture built for performance and growth.
Our engineers focused on building a modern, resilient platform:
- Scalable, serverless architecture in AWS
- Embedded agile ceremonies to drive collaboration across vendors
- Developer experience improvements for faster, more reliable delivery
- Integration layer to unify APIs and enrich system responses
Leveraging AWS, NextJS, and a serverless architecture, we delivered a scalable platform able to handle peak sales traffic with zero downtime.
Results
The project culminated in a successful "big-bang" launch with no downtime — a first for Vodafone. The new platform empowered Vodafone to release multiple times daily, ensuring agility and reliability during critical sales spikes.
Looking forward
Agile practices embedded by Kablamo continue to deliver value across the business today. The platform's scalable architecture ensures Vodafone can continue to grow and adapt to changing customer demands.
